Customer Service
A good place to start if you need help with just about anything.
Options
Requesting a policy change with Lightwell is simple and convenient. Please provide us with the necessary details, and our knowledgeable representatives will guide you through the process.
Please note: We cannot bind, accept, modify, or cancel coverage by email or voicemail.
Contact our Lightwell Service Team:
517-299-1332
Need to speak to your Lightwell advisor?
Find my advisor
For Brotherhood Mutual Policyholders:
Report a Claim
For all other policyholders, please contact our agency: 517-299-1332
Request a Certificate of Insurance.
Need to provide proof of insurance? No problem. Complete the form below and we will review your request. Once your request has been reviewed, we will connect with you typically within one business day.